Property Maintenance Reporting & Dashboards
Turn every repair into measurable data.
Make better maintenance decisions with insights into costs, response times, contractor performance, and recurring issues. All in one place.
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Most Maintenance Teams Can’t See What Repairs Are Costing Them
Repairs are often managed operationally, but rarely measured strategically.
Property managers know what jobs are open, but not:
Without this visibility, maintenance becomes reactive and cost control becomes difficult.
From reactive guesswork to measurable KPIs
MYRO solves this by turning every repair into structured data that can be measured, analysed and improved.
Book a demoRepair KPIs are key to avoiding…
No visibility into maintenance costs
Spend increases over time without clear explanation.
Poor contractor performance insight
Difficult to identify slow, expensive or repeat-visit contractors
No way to benchmark performance
Without historical data, teams cannot compare contractors, track cost trends, or prove whether processes are improving.
Identify workflow bottlenecks that slow resolution times and improve tenant satisfaction
MYRO has a selection of reports that show how repairs progress through the lifecycle. From reported to completed.
Use these reports to identify where jobs are getting stuck. Whether that’s slow triage, delayed contractor assignment, or incomplete sign-off, you can intervene before delays compound.
Prevent repeat issues and identify assets requiring preventative maintenance
MYRO provides reports that show where repairs originate and how frequently they occur.
These reports help property managers spot patterns, such as a property generating three times the average repair volume, which signal underlying asset problems requiring preventive attention.
Track contractor performance and costs.
These reports show who is doing the work and how much it costs.
Compare contractors side by side on cost, speed, and repeat-visit rates. Use this data during contract reviews, tender evaluations, or when deciding which contractors to scale up or replace.
Control maintenance costs and track budgets to reduce overspend
MYRO includes a full set of widgets that track repair costs, including:
Set recurring maintenance budgets by property or portfolio and track actual spend against them month by month. Identify overspend early enough to course-correct before it impacts margins.
Easily see which bills are outstanding and keep payments prompt
MYRO provides instant clarity on your financial commitments with categorised summaries of paid and outstanding bills. By automating your tracking, you ensure prompt payments that strengthen ties with your preferred contractors and suppliers.
MYRO does more than just track your unpaid bills; it analyses them. MYRO connects your billing to your reporting suite, and you can instantly visualise your “Repair Cost per Property” or seasonal spend without any manual data entry.
Repair Workflow Visibility
Identify workflow bottlenecks that slow resolution times and improve tenant satisfaction
MYRO has a selection of reports that show how repairs progress through the lifecycle. From reported to completed.
Use these reports to identify where jobs are getting stuck. Whether that’s slow triage, delayed contractor assignment, or incomplete sign-off, you can intervene before delays compound.
Repair Volume Analysis
Prevent repeat issues and identify assets requiring preventative maintenance
MYRO provides reports that show where repairs originate and how frequently they occur.
These reports help property managers spot patterns, such as a property generating three times the average repair volume, which signal underlying asset problems requiring preventive attention.
Contractor Performance Tracking
Track contractor performance and costs
These reports show who is doing the work and how much it costs.
Compare contractors side by side on cost, speed, and repeat-visit rates. Use this data during contract reviews, tender evaluations, or when deciding which contractors to scale up or replace.
Cost Control & Budget Monitoring
Control maintenance costs and track budgets to reduce overspend
MYRO includes a full set of widgets that track repair costs, including:
Set recurring maintenance budgets by property or portfolio and track actual spend against them month by month. Identify overspend early enough to course-correct before it impacts margins.
Paid & Outstanding Bills at a Glance
Easily see which bills are outstanding and keep payments prompt
MYRO provides instant clarity on your financial commitments with categorised summaries of paid and outstanding bills. By automating your tracking, you ensure prompt payments that strengthen ties with your preferred contractors and suppliers.
MYRO does more than just track your unpaid bills; it analyses them. MYRO connects your billing to your reporting suite, and you can instantly visualise your “Repair Cost per Property” or seasonal spend without any manual data entry.
The Maintenance Decisions That Save You Money
Dashboards are only useful if they change how you operate. MYRO reporting is designed to surface the patterns, costs, and performance gaps that lead directly to better decisions and lower maintenance spend.
Identify expensive contractors before renewal
Compare cost-per-repair and repeat-visit rates across your contractor base. When it comes to contract reviews or tender evaluations, you have the data to negotiate from a position of strength, or to switch to a better-performing alternative.
Spot properties that need investment, not more repairs
When one property consistently generates three or four times the repair volume of similar assets, that is not a maintenance problem; it is an investment signal. MYRO helps you identify these properties early, so you can plan capital works rather than continuing to patch the same issues
Set and defend realistic maintenance budgets
Use historical cost data by property, category, and month to build maintenance budgets based on actual spend, not estimates. Track live spend against those budgets throughout the year, so overspend is visible before it becomes a problem.
Demonstrate professional management to landlords
Letting agents and managing agents can use MYRO reporting to build clear landlord reporting packs showing repair activity, response times, costs and contractor performance. Transparent reporting builds landlord confidence, supports management fee justification, and reduces complaint escalation.
Reduce reactive spend over time
By tracking the ratio of planned to reactive repairs, teams can measure whether their preventative maintenance programme is working. Over time, a shift toward planned work means fewer emergency callouts, more predictable costs, and better tenant outcomes.
Reporting That Drives Continuous Improvement
Most maintenance teams operate well enough day to day. Jobs come in, jobs go out. But without measurement, there is no way to know whether the operation is actually improving — or quietly getting worse.
MYRO reporting closes that gap. Because data is captured at every stage of the repair lifecycle. From initial report through to invoice closure, teams can measure what actually happened, not just what they think happened.
From assumptions to evidence
When repair volume and cost data are visible over time, patterns emerge. A boiler that fails every winter across several properties is not a series of individual repairs. It’s a planned replacement programme waiting to be created. Reporting provides the data that makes preventative maintenance planning possible.
From invisible to accountable
Contractor performance is often assessed informally, based on relationships, familiarity, or whoever picks up the phone. MYRO reporting makes performance visible and comparable: response times, cost per job, repeat visit rates, and completion evidence. This means contractor decisions are based on data, not habit.
Because MYRO tracks every stage of the repair lifecycle:
Report → Triage → Approve → Assign → Complete → Invoice → Close
Reporting reflects real operational activity at every step. That is what separates a team that handles repairs from a team that continually improves how it handles them.
Customise your repair reports and KPIs
Huge Report Catalogue
We have an ever-growing number of reporting widgets that provide insight into your business.
Ready to report widgets
All our widgets are ready to go straight out of the box. With a single click. You can add or edit.
User based dashboards
Build your dashboards based on the user. So that users see only the KPIs they are interested in.
Fully customisable
Every widget and dashboard can be customised to fit your needs and the insights you’re seeking.
FAQ’s
What can I track with MYRO reporting?
MYRO reporting covers repair volume, maintenance costs, contractor performance, workflow status, repair priorities, response times, and recurring maintenance budgets. Reports can be filtered by property, portfolio, category, contractor, and time period.
Can reporting help reduce maintenance costs?
Reporting surfaces the patterns that drive unnecessary spend — such as contractors with high repeat-visit rates, properties generating disproportionate repair volumes, or categories where costs are rising without explanation. Once these patterns are visible, property teams can take targeted action rather than cutting budgets blindly.
Can I see which properties generate the most repairs?
Yes. Repairs by Property and Repair Cost by Property highlight your highest-maintenance assets. This helps identify properties that may need capital investment rather than continued reactive repairs.
Can I track contractor performance?
Yes. Repairs by Contractor and Repair Cost by Contractor allow you to compare contractors on cost, volume, and activity. This data supports contract reviews, tender evaluations, and decisions about which contractors to retain or replace.
Can I monitor repair trends over time?
Yes. Report data can be exported for use in external analysis, board reporting, or integration with accounting and business intelligence tools. This ensures your maintenance data is accessible wherever you need it.
What is the difference between workflow tracking and performance reporting?
Workflow tracking shows what is happening right now, which jobs are open, who is assigned, and what stage each repair has reached. Performance reporting analyses what has happened over time, how long repairs took, what they cost, which contractors performed best, and where patterns are emerging. MYRO provides both, with workflow managed in the Repair Manager and reporting available through customisable dashboards.
Can different team members have different dashboard views?
Yes. MYRO supports user-based dashboards, so property managers, operations leads, and portfolio owners can each configure their own view showing the KPIs and reports most relevant to their role.
How quickly does reporting data update?
Reporting data updates as repairs progress through the system. When a job status changes, a cost is recorded, or a contractor completes work, that activity is reflected in your dashboards without manual updates or batch processing.
Can I set maintenance budgets and track against them?
Yes. MYRO includes a recurring budget widget that lets you set maintenance budgets by property or portfolio and track actual spend against them over time. This supports financial planning and gives early warning when spend is running ahead of expectations.
Features That Feed Maintenance Reporting
Tenant Repair Portal
Every report starts with a repair. Structured tenant reporting captures categorised requests from day one, giving your dashboards clean, consistent data.
Tenant Repair PortalPreventative Maintenance
Compare planned vs. reactive repair ratios across your portfolio. Track whether your preventative maintenance programme is reducing emergency callouts and lowering long-term costs.
Preventative MaintenanceMaintenance Workflows
Reliable reporting depends on consistent processes. Workflow automation ensures every repair moves through defined stages, so your dashboards reflect real operational activity.
Maintenance Workflows