MYRO for Contractors & Tradespeople
Clear job details, simple updates, no chasing.
A contractor portal designed to be used on site, not in an office.
Whether you are part of an in-house maintenance team, an approved contractor, or an independent tradesperson working with a managing agent — MYRO gives you everything you need for each job in one place, and lets you update progress without phone calls, paperwork, or logging into complicated systems.
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What Contractors Actually Need From a Maintenance System
Contractors and tradespeople are not office workers. They work on site, on the move, and often across multiple properties in a single day. Any system they are expected to use needs to work within that reality — not against it.
The most common reasons contractors resist new systems are:
MYRO is designed to remove every one of these objections. The contractor portal is built for people who work with their hands, not a keyboard — fast to access, simple to use, and useful enough that contractors choose to use it rather than being forced to.
Book a demoContractors & Tradespeople Just Want to Get the Job Done. Without…
Too Much Admin and Chasing
Time wasted updating agents and sending paperwork.
Poor Job Information
Incomplete details that cause delays and repeat visits.
Unclear Priorities and Schedules
Jobs arriving without timelines or visibility.
How MYRO Works for Contractors
Contractors do not need to download an app, create an account, or remember a password to use MYRO.
Access is provided through:
Both access methods work on any device with a browser — phone, tablet, or laptop. There is nothing to install.
Every job assigned through MYRO arrives with the information a contractor needs to attend site prepared:
No more arriving at a job with half the information and having to call the office to fill in the gaps. No more return visits because the scope was unclear or the wrong tools were brought.
Submit prices, notes, and confirm availability without separate emails or phone calls.
Once a quote is accepted:
This removes the back-and-forth that typically delays jobs between quote approval and work starting.
Contractors can update job progress directly from their phone.
No forms, no paperwork and no need to return to the office to log updates.
Status updates are simple and fast:
Every status change is automatically shared with the property manager, tenant, and landlord — so the contractor updates once and everyone who needs to know is informed. No chasing phone calls, no end-of-day email summaries.
Once a job is finished, contractors upload completion evidence directly within the job record:
This creates a permanent, time-stamped record of the work completed. If a dispute arises later — whether about quality, timing, or scope — the evidence is already in the system. Contractors are protected by their own documentation, not reliant on someone else’s version of events.
Contractors with a full MYRO account can see all of their assigned jobs in a single view.
See upcoming, in progress, and completed jobs across every property they work on.
This means:
For in-house maintenance teams managing a daily workload across multiple buildings, this is the difference between starting the day with a clear plan and starting with an inbox full of mixed messages.
How MYRO Works for Contractors
Access Without Barriers
Contractors do not need to download an app, create an account, or remember a password to use MYRO.
Access is provided through:
Both access methods work on any device with a browser — phone, tablet, or laptop. There is nothing to install.
Clear Job Information Before You Arrive
Every job assigned through MYRO arrives with the information a contractor needs to attend site prepared:
No more arriving at a job with half the information and having to call the office to fill in the gaps. No more return visits because the scope was unclear or the wrong tools were brought.
Responding to Quotes and Appointments
Submit prices, notes, and confirm availability without separate emails or phone calls.
Once a quote is accepted:
This removes the back-and-forth that typically delays jobs between quote approval and work starting.
Updating Job Status On Site
Contractors can update job progress directly from their phone.
No forms, no paperwork and no need to return to the office to log updates.
Status updates are simple and fast:
Every status change is automatically shared with the property manager, tenant, and landlord — so the contractor updates once and everyone who needs to know is informed. No chasing phone calls, no end-of-day email summaries.
Proof of Completion That Protects You
Once a job is finished, contractors upload completion evidence directly within the job record:
This creates a permanent, time-stamped record of the work completed. If a dispute arises later — whether about quality, timing, or scope — the evidence is already in the system. Contractors are protected by their own documentation, not reliant on someone else’s version of events.
Your Workload in One Place
Contractors with a full MYRO account can see all of their assigned jobs in a single view.
See upcoming, in progress, and completed jobs across every property they work on.
This means:
This creates a permanent, time-stamped record of the work completed. If a dispute arises later — whether about quality, timing, or scope — the evidence is already in the system. Contractors are protected by their own documentation, not reliant on someone else’s version of events.
Built for Contractors Who Work Within Property Teams
This page is for contractors and tradespeople who are assigned jobs through MYRO by a letting agent, property manager, housing provider, or facilities team.
In-house maintenance teams
Employed maintenance staff who manage reactive repairs, planned tasks, and inspections across a portfolio of properties. MYRO gives you a clear daily workload, structured job details, and a simple way to update progress and upload evidence on site.
Approved contractors
External contractors on an approved supplier list who regularly receive work from a managing agent or property team. MYRO ensures you receive consistent, detailed job instructions and can respond to quotes, schedule appointments, and confirm completion without separate communication channels.
Independent Tradespeople
Solo trades who are instructed on individual jobs. MYRO gives you access via a simple email link — no account setup required. View the job, complete the work, upload your evidence, and move on.
FAQ’s
Do contractors need to download an app to use MYRO?
No. MYRO works through a web browser on any device — phone, tablet, or laptop. There is nothing to download or install. Contractors can access their jobs via an email link or through a full account login, depending on how their property team has set things up.
Do contractors need to create an account?
Not necessarily. Contractors who work on individual jobs can access MYRO through a secure email link without creating an account. For contractors who work regularly with a property team, a full account can be set up for ongoing access to all assigned jobs.
What information does a contractor receive for each job?
Every job includes a description of the issue, supporting photos, the property address, access instructions, priority level, and tenant or key holder contact details. This ensures contractors can attend site prepared without needing to call the office for missing information.
How do contractors update job status?
Contractors update job status directly on their phones using the links they receive. The link includes a form they can use to mark jobs as in progress, awaiting parts, completed, or requiring follow-up. Each update is automatically shared with the property team, tenant, and landlord.
How does proof of completion work?
Once a job is finished, contractors upload before and after photos, completion notes, and any required compliance documentation directly within the job record. This creates a permanent, time-stamped record that protects the contractor if the work is later disputed.
Can contractors respond to quotes through MYRO?
Yes. When a property team requests a quote, the contractor can submit a price, add notes, and confirm availability directly within the platform — without separate emails or phone calls.
Can contractors see all their assigned jobs in one place?
Yes. Contractors with a full MYRO account can see all assigned jobs — upcoming, in progress, and completed — across every property they work on. This includes both reactive repairs and planned maintenance tasks.
Does MYRO work on site without strong internet?
MYRO is a web-based platform and requires an internet connection. However, the portal is designed to be lightweight and fast-loading, so it works well on standard mobile data connections. Photos and updates can be uploaded as connectivity allows.
Features that support contractors
Tenant Repair Portal
Repair requests arrive with structured information. Categories, descriptions, and photos are provided by the tenant at the point of reporting, so you get better job details from the start.
Tenant Repair PortalPreventative Maintenance
Recurring maintenance tasks and inspections appear in your workload alongside reactive repairs — so planned work is visible and scheduled rather than arriving as last-minute requests.
Preventative MaintenanceMaintenance Workflow
Jobs are assigned with clear instructions, priority levels, and access details, and progress through defined stages, so you always know what is expected at each step.
Maintenance Workflow