Support

Here to maintain your MYRO

We have a dedicated support team ready to remote on

Please fill in the form, and we will contact you to assist you as soon as we can.

Support Form

FAQ’s

How can I get support?

We have a highly intelligent AI support agent as a first point of contact who can help with a wide range of issues.

We also have a large knowledge base full of how-tos that may answer some simple questions. You can see our how-to guides here.

However, if you can’t get the help you need through our AI agent, then you can always submit a support ticket.

How long will it take to get support?

We aim to help our users as quickly as possible. Once a ticket has been submitted, our dedicated support team can step in. Our team is highly knowledgeable and experienced, and we are committed to keeping users satisfied. As a result, we will respond to your tickets within 8 working hours.

I have a complex question and need to speak to someone. How can I talk to support?

We understand it’s often easier to describe issues verbally over a lengthy message. However, you will still need to submit a support ticket so our support team can call you back.

Why do I have to submit a support ticket?

The ticket system is an integral part of our development. It’s instrumental in improving user experience, helping us identify issues and log progress.